• We've developed successful software and technology solutions.
• We design your solutions keeping your business objectives in mind.
• We assure complete transparency in the outsourcing process.
• We understand what you mean, not just what you say.
• You can talk to us at a business level and can be assured that the product we design will meet your business goals

How We Communicate ?

Our experience over the years has helped us understand the decisive role played by clear communication to ensure the success of an outsourced project. Very often, misunderstandings due to poor communication between the customer and the provider have caused the failure of many an outsourced project.

At Pantech, we are also aware of communication errors due to cultural differences. We use various tools to facilitate clear, unhindered one-on-one interaction with our customers. Some of the utilities we use to ensure effective communication and information flow through the project lifecycle includes-

• Basecamp - An online project management tool, Basecamp allows you to remain up-to-date on the developments in the progress of your project. This increases the amount of control you can exercise on the progress of your custom software development project.
  
• Skype - For all one-on-one communication, we use instant messenger or Skype, to make it easier for you to voice any concerns or clarifications in real time. We also use Skype for online conference calls with our customers.
  
• Web Ex - For projects that require customer walkthroughs, we use Web Ex, an online conferencing software.
  
• Documentation - We document the minutes of all meetings and share them with all stakeholders involved.